Action Policies & Compliants



There may be occasions when a person with disability and/or their family/carers need to understand their rights and what to expect from ACTION.

Our policies and procedures have been developed to meet the NSW Disability Services Act, 1993 and Standards and are available in our documentation:

  • Description, Philosophy, Aims and Activities of ACTION

  • Policies and Procedures



If you have a complaint about ACTION’s work or the attitudes, competence or behaviour of our staff, we would like to hear from you.

Please send your complaint to the Executive Officer or to the Management Committee, ACTION, PO Box 297, St Ives 2075, NSW.